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Code
of Practice
1). All
goods to be sold to the public by the dealer/member shall have
the full price indicated clearly on a label or ticket attached,
or immediately adjacent, to the article in question.
2). The dealer/member shall give the customer as much reasonable
information as possible about the goods, and
this shall
normally include such details as:
-
circa
date or manufacture(or actual year if hallmarked/date marked)
-
the
material(e.g. walnut, bronze, etc.)
-
the
maker's or artist's name, if known/relevant
-
any
major restoration or later additions
-
if
reproduction
3). The dealer/member
shall not attempt to confuse or mislead the customer or falsely
describe any of the goods he offers for sale or seeks to purchase.
4). Description details as indicated on the label and/or as described
verbally shall be written on a proper invoice which shall state
the name,address,telephone number of the dealer/memberr and date
of issue.
5). The dealer/member accepts responsibility for descriptions of
items given to customers by employees. Employees must be appraised
of all requirements in the SNEADA code.
6). Any dealer/member who accepts deposit payments for goods shall
clearly record, in writing, the terms of the transaction and by
what date the full amount is to be paid. A copy of this record is
to be supplied to the customer at the time of deposit. Consignment
and restoration transactions shall be recorded in the same manner.
7). The dealer/member shall not make unsolicited visits to private
domestic premises.
8). The dealer/member shall apply standards of fair dealing equally
to members of the public, fellow members and non-member dealers.
9). The dealer/member has no authority to act on behalf of, or speak
for, the organization, except as expressly authorized by the Board.
10). Valuations carried out professionally(i.e., for a fee) shall
be provided in writing, signed and dated, and worded to indicate
clearly whether they are for replacement cost or resale value.
11). The dealer/member is required to cooperate to the best of his/her
ability with consumer protection agencies and law enforcement agencies.
12). The dealer/member will support and foster education in the
area of antiques.
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